Find Your Answers
Welcome to our Frequently Asked Questions
Here you'll find answers to the most common questions about using GoRush. Whether you're looking to book a service, understand our billing process, or get maintenance tips for your home, we're here to help you get the most out of your GoRush experience. If you can't find what you're looking for, please don't hesitate to contact us directly.
Frequently asked questions
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How is the price calculated?
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The price is currently calculated according to the surface area to be covered, plus a basic travel fee.
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How can we book a service?
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You can book your service directly from the GoRush mobile application available on the AppStore and Google Play. Go to the ''Download the app'' page.
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Who will be the dispatched worker?
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Your request will be forwarded to our workers in your area. Just so you know - the first available worker will be able to accept your request and coordinate the appointment.
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Can I cancel my application?
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If you have changed your mind, you may cancel your request up to 24 hours before the service will be rendered with a 10% charge. To cancel within 24 hours of your service, the full amount must be paid.
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What payment methods are accepted?
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GoRush's mobile application accepts all major credit cards. Moreover, we now offer payment via Apple Pay and Google Pay for ease of transaction.
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After a transaction. When will the service be provided?
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When a worker is accepted, you will receive a notification indicating when the service will be rendered.
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Can I add notes for the worker?
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If you have any preferences, don't hesitate to add them in the “Notes” section when booking.
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(Lawn mowing) - Will the edging be done?
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Absolutely, our workers will cut the grass and trim the edges.
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(Lawn mowing) - Do you pick up the grass after cutting?
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At your request, our workers can pick up the grass (which will be disposed of in your compost/waste container) or leave it on the site, depending on your preference.
SIMPLIFIED SEARCH
Our platform enables you to find the right person at the right time, in just a few clicks.
VERIFIED WORKERS
All our workers are carefully selected and vetted to guarantee their competence and reliability.
SECURE PAYMENTS
Payments via our app are secure thanks to Apple and Google Pay, reliable tools.
SEASONAL FLEXIBILITY
Our app offers more than 15 services to keep your home well-maintained, whatever the time of year.